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California State University, San Bernardino

Special Program Lead (AA/S Exempt II)/College of Extended and Global Education
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Position Number: 2495833
Location: San Bernardino, CA
Position Type: Education

Special Program Lead (AA/S Exempt II)/College of Extended and Global Education
California State University, San Bernardino

Job No: 504295
Work type: Staff
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Temporary

About CSUSB

California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:

Build your future
Work with the best
Be your authentic self
Focus on you
Make a lasting impact
Work for a purpose that is greater than your own
Bring everything you are, become everything you want

Department Summary

The College of Extended and Global Education (CEGE) at California State University, San Bernardino offers a variety of programs and serves as the main outreach arm of the University to extend educational resources and services to broader audiences across the region, as well as nationally and internationally.

CEGE also leads CSUSB's internationalization efforts by collaborating with university and off-campus partners to develop and offer programs, activities, and services that support CSUSB's strategic goals. Through its Center for International Studies and Programs (CISP), CEGE serves as the hub for international students and scholars, and education abroad. International Extension Programs (IEP) offers the English Language Program (ELP) and a variety of short-term and customized educational programs.

Job Summary

Under the general supervision of the CEGE Assistant Dean, the Special Program Lead provides administrative and program leadership in all aspects of programs with Saudi Arabia and other gulf countries as well as ELP and short-term special programs offered in IEP. Work is guided by the overall goals and objectives with full accountability for results and requires regular planning, development, independent determination of methods to meet programmatic or administrative goals, as well as independent determination of approaches to project and priorities. The incumbent needs to have demonstrated the ability to use sound judgment in the development of policies and procedures related to issues that might not be covered by existing policies and procedures, as well as assessing, formulating, and evaluating the impact of recommended or implemented policies. The position also requires the use of appreciable ingenuity and innovation to conceive of new approaches and solutions to address complex problems and issues.

The incumbent is responsible for ensuring timely program management and communication with partnership entities representatives and organizations such as the Saudi Arabian Cultural Mission (SACM) and the Saudi Ministry of Education. S/he manages program correspondence, document processing, recruitment timelines, report writing, and program assessment and improvement. The Special Programs Lead independently evaluates, analyzes, and takes the course of action on prospective partnerships and coordinates negotiations with international entities, and represents CSUSB in events, conferences, and seminars. The incumbent is responsible for utilizing working relationships with extended networks of organizations, schools, and university representatives to advance CSUSB's enrollment growth. S/he is responsible for ensuring strong relationships with existing partners and for the development of new partners. The incumbent serves as the main CSUSB representative for the Middle East and North Africa (MENA) and Gulf Council Countries (GCC) and provides expert advice to campus on the region and related opportunities.

The incumbent independently provides comprehensive advisement to GCC and MENA students, helping them adjust to the new environment and achieve successfully their educational goals by assisting them in solving their problems, thinking them through, evaluating them realistically, selecting suitable solutions, and implementing measures to alleviate the area of tension and ease the adjustment. The incumbent is expected to utilize human relations skills to interact with persons with hostile reactions and bring such situations under control.

Required abilities include, but are not limited to:

Demonstrated ability to handle confidential information; exercise good judgment and take initiative as needed.
Possess excellent organizational and time management skills.
Demonstrated ability to prioritize issues and initiatives.
Strong organizational skills that reflect an ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail, including excellent written and verbal skills, able to create draft communications for executive review and approval; ability to write memos and letters, and prepare reports and information for distribution.
Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners, and donors.
Expert-level written and verbal communication skills.
Demonstrated proactive approaches to problem-solving with strong decision-making capability.
Emotional maturity.
Team player, with the ability to also be extremely effective independently; able to handle a variety of personalities with multiple demands with constantly changing priorities and schedules in a high-pressure, dynamic work environment.
Advanced computer-based skills to maintain records, set up filing systems, or oversee daily operations for conducting research for statistical reports.

Employment Status: This position is a full-time, "exempt", temporary position.

The initial review of applications will begin on September 27,2021

Work Schedule

Monday through Friday from 8:00 am to 5:00 pm, weekends and evenings may be required. Summer hours are Monday through Thursday from 7:00 am to 5:30 pm.

Key Qualifications

Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations.
Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management.
Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies.
Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions.
Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups.
Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus.
Demonstrated experience in working with national-level organizations.
Fluency - read, speak and write in Arabic.
Demonstrated experience in working with GCC universities, organizations, and students.
Ability to travel domestically and internationally.
Ability to work additional hours, occasional holidays, and adjust working hours to meet special program needs.

Education and Experience

A bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Four (4) years of progressively responsible experience in the field of international education administration dealing with students and international partnerships in GCC.

Preferred Qualifications

A Master's degree from an accredited institution in the field of international education, Teaching English as a Second Language, counseling, or a related field is preferred.
Experience in living and working in MEAN and GCC.
Experience in developing and designing programs for student populations.
Experience in international outreach and recruitment.
Working knowledge of culture, government, and education in countries outside the U.S.A.
Experience with budgets, personnel management, and administration.
Experience in risk management.
Knowledge of higher education systems and experience working on international educational collaborations.
Experience in English as a second language teaching, as well as teaching subjects in education and management.

Salary

Anticipated Hiring Range: $5,000 - $6,500/month

Classification Salary Range: $4,693 - $8,489/month

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)

To view full description and to apply, visit: https://www.csusb.edu